Technology swim lanes
Technology Swim Lanes
The technology landscape is wide, crowded, and constantly changing. These swim lanes help organize the major categories Dean Gartelos helps businesses evaluate, compare, and implement through vendor-neutral technology consulting.
Interactive map
A modern operating map for a crowded technology landscape.
Use these swim lanes to explore where communications, network, managed services, cloud, cybersecurity, mobility, IoT, AI, and other business technology decisions fit. Search for a topic, open a lane, and use the page to orient the next conversation.
Search and filter
Find the right swim lane faster.
Search by category, platform, capability, or business need. Each swim lane maps where Dean helps clients evaluate options through vendor-neutral technology consulting.
Showing 5 of 5 swim lanes
Swim lane
Voice & Contact Center
26 topics
Swim lane
Voice & Contact Center
Communications, collaboration, customer interaction, and service experience platforms across voice, messaging, AI, and contact center operations.
This swim lane helps businesses evaluate how employees and customers communicate across unified communications consulting, contact center consulting, collaboration strategy, and modern service delivery.
Unified CommunicationsVoiceText / SMSVideoWeb ConferencingCollaboration tools like Slack, Teams, GlipCRM IntegrationIVRCall RecordingAI / SentimentSIP TrunksPOTS ReplacementPremise SystemsContact Center Core ProductsACDAPIs & SDKsDialersOmnichannel EngagementReporting, Analytics & BISelf-ServiceAI ChatbotsReal-Time Assist CoachingVirtual AssistantsBusiness Process OutsourcingWorkforce ManagementQuality Management
Swim lane
Network
22 topics
Swim lane
Network
Connectivity, routing, resiliency, WiFi, security edge, and network operations support across branch, campus, and distributed environments.
This swim lane organizes connectivity solutions, SD-WAN consulting, route diversity, network infrastructure optimization, and the security layers that keep business traffic stable and visible.
Broadband / CoaxDedicated FiberWISP / Microwave4G / 5G InternetSatellite InternetAggregationFixed WirelessStarlinkSASESD-WANAuto-FailoverBondingIntelligent RoutingManaged WiFiInternal NetworkGuest NetworkSignal MappingFirewallEndpoint SecurityNetwork Security AssessmentCircuit MonitoringTrouble Ticket Creation
Swim lane
Managed Services & Cloud
46 topics
Swim lane
Managed Services & Cloud
Managed cybersecurity, cloud infrastructure consulting, compliance, outsourcing, migration, and operational support for modern IT environments.
This swim lane spans security assessment work, cloud migration services, managed support, compliance readiness, and the infrastructure decisions that shape performance, resilience, and operational accountability.
Assess / AuditVirtual CISOCyber ConsultingVulnerability AssessmentPenetration TestingCompliancePhishing SimulationSecurity Awareness TrainingManaged FirewallWeb SecurityEmail SecurityEndpoint ProtectionManaged Cloud FirewallData ProtectionZero Trust FrameworkRemote User VPNPatch ManagementSIEMIntrusion DetectionSOC as a ServiceIncident ResponseHIPAA / FISMA / SOC / NIST / PCI / CMMCCloud ConnectivityData FabricsPublic Cloud ConnectionsAWS Direct ConnectAzure ExpressRouteOracle FastConnectCDNAWS, Azure, GCP, Oracle, SAP HANAPrivate CloudHybrid & Multi CloudIaaSPaaSBare MetalDRaaSBUaaSData Center ColocationCloud StorageSoftware License ManagementERP ManagementHelpdesk as a ServiceLaptop DeploymentIT OutsourcingCloud MigrationApplication Management
Swim lane
Mobility & IoT
26 topics
Swim lane
Mobility & IoT
Wireless devices, carrier strategy, mobile lifecycle management, and sensor-driven IoT programs across field, facility, and operational environments.
This swim lane helps businesses evaluate managed mobility, carrier sourcing, MDM, staging, support, and IoT use cases tied to visibility, monitoring, automation, and physical operations.
HandsetsTabletsGatewaysManaged MobilityCarrier SourcingMDMStaging / KittingHelpdeskBreak / FixPlan OptimizationRMA / Device ManagementIoT SensorsTemperaturePressureMoistureVideoGeo-Fence ReportingDetailed Use ReportingVelocity / AccelerationSmart CityAgricultureManufacturingLogisticsLodgingHospitalityPhysical Security
Swim lane
Other Business Technology
20 topics
Swim lane
Other Business Technology
Adjacent operating systems, business services, automation, digital presence, fundraising, and support areas that still influence technology performance and cost.
This swim lane captures business technology categories that do not always fit neatly into core IT buckets but still matter when leadership is trying to improve efficiency, security, customer experience, and operational leverage.
Expense ManagementWirelineMobilityUtilitiesPhysical SecurityVideo SurveillanceAccess CardsCyber InsuranceMerchant Services / Payment ProcessingApplication DevelopmentAI Planning and ImplementationMarketing ServicesEmail DripWebsite DesignContent CreationNonprofit SupportFundraisingGrant FundingOutreach & AwarenessRobotic Process Automation
How to use this page
Start broad, then narrow the path.
Most businesses do not begin with a perfectly labeled requirement. They begin with a problem, a renewal, a provider issue, a cost concern, or pressure to modernize. These swim lanes help translate that pressure into the right evaluation path.
Organize the conversation
Use the swim lanes to identify the category that most closely matches the decision in front of you, whether it involves voice, network, cybersecurity, cloud, mobility, or a broader business technology issue.
Compare the right options
Each lane groups related capabilities so provider comparisons, sourcing discussions, and roadmap planning happen with more structure and less confusion.
Bring Dean in early
The earlier Dean is in the conversation, the easier it is to cut through vendor bias, reduce waste, and align the technology path to business outcomes.
Not sure which swim lane you need?
You do not need to know the category before the conversation.
That is exactly where Dean helps. You do not need to know the right category before the conversation. Dean helps clarify your goals, identify the correct technology path, and connect you with the right-fit solution.
Client advocacy
Let's map the right technology path for your business.
Dean helps leadership teams clarify the category, evaluate the options, and choose the right provider path before complexity turns into cost or risk.